Shipping Policy
FAQS
What is your processing & shipping timeframe?
Dushime Lounge will not take any responsibility for lost or stolen packages once it has left our store and is with the shipping carrier and in transit. It is the responsibility of the shipping carrier to ensure packages are delivered to the correct address.
If you have any concerns about your delivery once the order has been placed and shipped with the carrier, please contact the carrier and provide them with the shipping number to file a claim or inquire about your package.
What is your processing & shipping timeframe?
Please allow 3-5 days business days before your order to be processed and shipped.
Returns:
Dushime Lounge does not offer returns on Clearance Items.
Shipping
*Dushime Lounge is currently only offering shipping to Australia, New Zealand and USA *
Shipping within Australia
Estimated Standard Delivery Time: 5-14 Business days
Express Estimated Delivery Time: 1-5 Business days
Shipping for USA Customers
Estimated Standard Delivery Time: 9-12 Business days
Shipping for Zealand Customers
Estimated Standard Delivery Time: 7-14 Business days